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About Signare

Signare is the largest manufacturer and distributer of tapestry bags worldwide. Founded in the US in 2016, Signare accessories aim to bridge contemporary fashion with iconic cultural heritage. All our designs are inspired by nature, art and life itself. With over 1000+ products and styles stocked in our warehouse in the US.

Information

Shipping Services and Charges

Free delivery on orders over $70.
Service Weight Price Duration
Economy 0lb - 1.1lb $8.99 5 - 8 business days
Economy 1.1lb - 2.2lb $10.99 5 - 8 business days
Economy 2.2lb - 4.4lb $13.99 5 - 8 business days
Economy 4.4lb - 11lb $16.99 5 - 8 business days
Economy 11.01lb and up $19.99 5 - 8 business days

 

The couriers we use are USPS and UPS. Once your order has been dispatched you will receive tracking information.

* All postage and packaging fees not refundable.

** We ship orders within the US ONLY.

We shall be under no liability for any delay or failure to deliver products if the delay or failure is wholly or partly caused by circumstances beyond our control. All risk in the products you order (including risk of loss and/or damage to the products) shall pass to you when they are delivered to the delivery address specified in your order.

Refund Policy

Returns

Changed your mind? Our goal is 100% customer satisfaction. We are happy to give you a refund within 30 days from the date you received your item.

How to return an item (US only)

  1. Please send us an email to info@signareusa.com quoting:
  • Your name
  • Order number
  • Reason for return
  1. Re-pack your item(s) in the original packaging, or in a secure, waterproof package with labels and tags still attached. Remember to include your despatch note that came with the package. 
  2. Cover your original address label with our return address: 

Signare USA Inc, 1880 S.Milliken Ave, Ontario, California, 91761

  1. Return your package via your local courier, remembering to get proof of postage. Keep it safe in case you need to use this as evidence of your return. Unfortunately we do not provide free returns, so you will need to cover the postage cost.
  2. Once we receive your item(s) we will issue you a refund and you will be notified. 

 

What if i have a faulty item?

We’re really sorry to hear that you’ve received an item that’s not in perfect condition. So that we can get this fixed for you please send us an email to info@signareusa.com

To help us get this fixed for you asap, please include the following information in your email:

  • Your name
  • Order number
  • Product name and code (this can be found in your order confirmation)
  • Picture of the fault
  • Description of the fault 

 

Tapestry Care

To keep your tapestry bag looking great, just follow these simple steps when cleaning it:
  1. Put a spot of mild soap onto a soft, damp sponge. Ensure soap is absorbed evenly into the sponge and squeeze to eliminate excess water.
  2. Dab at the tapestry using the lightly soaped sponge, then use a clean damp cloth to lift the soap off.
  3. Repeat this process if necessary, but try to use as little soap as possible as excess soap may create dark colors.
  4. Leave the tapestry to dry naturally.
NEVER apply soap direct to the tapestry surface.
NEVER machine wash your bag.

Contact

Signare USA Inc

1880 S. Milliken Ave

Ontario California

91761

Open 5 days a week from 9:00 am to 5:00 pm PST

info@signareusa.com

Wholesale

For any wholesale enquiries, please send an email to info@signareusa.com

If you would like to trade with us you can visit our wholesale website at www.signareusa.com